Shifting approaches

Times have changed.

This is the case the world over. People have become more enlightened and they are no more interested in mere words. They want results.

This is more so with regard to the services rendered by the public offices. They are being closely monitored by the general public and the public has become proactive rather than reactive to the workings of the government. There is more awareness about its various arms. The public seems to have developed the habit of questioning corrupt practices and bringing them to light.

This is a good thing and a very welcome thing too!

People are no more befuddled about the mysterious government it seems! The fear has gone out of their system. This has had a healthy reaction among certain functionaries of the government. It is more evident among the service organizations than anywhere else. They have discarded the old world notions about their “rights” and have become oriented on doing the right thing.

They have changed with times. There is little brute force involved in dealing with tricky situations in most cases. There could be isolated incidents that are otherwise. But these are comparatively rare and insignificant.

It heartening to know that things are changing in them and reason prevails rather than blind commitment to their ranks and the individual demands that they make. All have realized that we can stand together or we can fall together.

My recent interaction with them on an official level has brought this subtle change to my notice. There seems to be sensible people in the helm who are willing to listen to the problems that officers are facing and even consider working together for the betterment of the set up.
Let us hope that this trend would continue!